Introduction

Welcome to Paws.Pause.Play. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, pawspauseplay.com, and use our services.

Effective Date: June 11, 2024

1. Data Controller and Contact Information

The data controller responsible for your personal data is:

Paws.Pause.Play
19300 E 12 Mile Rd, Apt. 7
Roseville, MI, 48066
Email: pawspauseplay@gmail.com

2. Data Collection

We collect the following types of personal data:

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Order Information: When you make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information.
• Customer Support: When you contact our customer support, we collect your name, email address, and any additional information you provide.

2.2 Information Automatically Collected

• Log Data: We automatically receive and record information from your device, including your IP address, browser type, operating system, and pages visited.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interaction with our website and services. You can manage your cookie preferences through your browser settings.

3. Data Storage

We store your personal data securely using industry-standard encryption technologies and practices. We ensure that our data storage facilities are compliant with GDPR requirements.

4. Use of Personal Data

We use your personal data for the following purposes:

• To Provide Our Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Services: To understand how you use our website and improve its functionality.
• Marketing: To send you promotional materials and offers, subject to your preferences and applicable law.
• Legal Compliance: To comply with legal obligations, respond to legal requests, and prevent fraud.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contract with you (e.g., processing your orders).
• Legitimate Interests: To improve our services and marketing efforts.
• Consent: For sending promotional communications (you can withdraw your consent at any time).
• Legal Obligation: To comply with legal requirements.

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and shipping companies. These providers are bound by confidentiality agreements and are not permitted to use your data for other purposes.
• Legal Authorities: When required by law or to protect our legal rights.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce our agreements. Data that is no longer required for these purposes will be securely deleted.

9. Your Rights

You have the following rights regarding your personal data:

• Access: To request access to your personal data.
• Rectification: To request correction of inaccurate or incomplete data.
• Erasure: To request deletion of your personal data.
• Restriction: To request restriction of processing.
• Data Portability: To request transfer of your data to another service provider.
• Objection: To object to processing of your personal data.
• Withdraw Consent: To withdraw your consent for processing your data.

To exercise any of these rights, please contact us at pawspauseplay@gmail.com. We will respond to your request within one month, in accordance with GDPR requirements.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access controls.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such modifications constitutes your acknowledgment of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Paws.Pause.Play
Email: pawspauseplay@gmail.com
Address: 19300 E 12 Mile Rd, Apt. 7, Roseville, MI, 48066